
Systems Engineer - Technical Lead
- Sydney, NSW
- Permanent
- Full-time
- We're proud to be Great Place to Work-Certified™️2025 for 2 years running.
- We have been named a Global Winner of the 2024 Gallup Exceptional Workplace Award.
- We have the highest Net Promoter Score on the ASX, the
- We Invest in you: Accelerate your career through our learning and development opportunities - think Gallup strengths-based training, defined career pathways and fantastic internal mobility opportunities across the group.
- Deploy, configure, maintain and decommission server infrastructure (physical & virtual)
- Maintain and improve on-prem Active Directory, DNS, DHCP and authentication systems
- Manage hybrid cloud environments with Microsoft Azure, Intune, and Endpoint Configuration Manager
- Provide Level 2 and 3 support, responding for server-related incidents and service requests.
- Monitor system performance and conduct patching, updates, and backups
- Support a cybersecurity program delivering zero-trust capabilities
- Document processes and lead knowledge-sharing sessions
- Mentor junior staff and contribute to their technical development
- Collaborate with vendors and internal teams to deliver projects and improvements
- IT degree (Engineering, Science, Maths, or equivalent).
- 3-5 years of experience in systems/infrastructure engineering roles across cloud networking and Microsoft Stack.
- Experience in systems administration for Linux and Microsoft
- Strong experience with on-prem Active Directory and hybrid cloud environments.
- Demonstrated experience across the following Microsoft infrastructure stack:
- Azure Virtual Desktop (AVD).
- Endpoint Configuration Manager (Intune, SCCM).
- On-prem Active Directory and Group Policy Management.
- Microsoft Azure Infrastructure management, including Azure Arc and Update Manager to help manage a hybrid environment.
- VMWare Horizon Virtual Desktop Virtual Desktop Infrastructure.
- Intune for End-User-Compute device management.
- Great communication skills - articulate, clear.
- Strong customer-focused and experience providing level 2 and level 3 support.
- A “go-getter” who thrives on ownership and mentoring.
- Holding full working rights for Australia.
- Exposure to cybersecurity tools (e.g. Microsoft Defender, Fortinet firewall management)
- Experience maintaining Fortinet, Cisco or Juniper network infrastructure
- Experience in system process improvement and documentation best practices
- Familiarity with containerised environments and distributed systems