Claims Consultant
ClearView Wealth
- Sydney, NSW
- Permanent
- Full-time
- Providing outstanding customer service and adhering to ClearView's Claims philosophy
- Proactively handle a diverse range of Income Protection and Total & Permanent Disablement claims
- Gathering and interpreting relevant information for effective claim management
- Following the Life Insurance Code Of Practice (LICOP) and internal Service Level Agreements (SLA's)
- Delivering efficient case management to support robust claims strategies and positive customer outcomes
- Working seamlessly in a team environment, engaging with internal and external stakeholders, including Consulting Medical Officers (CMO) and Reinsurance partners.
- Recent experience in Life Insurance claims management (essential)
- Previous experience in personal injury insurance, including Workers Compensation
- Familiarity with relevant legislation and governing principles in Life Insurance
- Tertiary Qualifications and/or background in Allied Health Nursing, Law, or Accounting would be preferred
- Strong written and verbal communication skills, capable of building rapport, displaying empathy, and managing expectations clearly.
- Workplace Flexibility: Hybrid remote-working model for a balanced career and personal life.
- Employee Referral Program: Earn $1,000 for successfully referring a friend.
- Extended Parental Leave: 16 weeks paid Parental leave cover
- Additional Leave: We offer up to another full week of annual leave
- Volunteer Day: 2 days of paid leave annually for community volunteering.
- IPAC Rewards: Extensive rewards program with discounts and cash-back deals at 350+ retailers.
- Employee Assistance: Free and confidential counseling services for employees and their families.
- Study Assistance: Financial support and time off for approved learning and exams.