
Retail Security Supervisor
- Hervey Bay, QLD
- Permanent
- Full-time
- Supervise and support the on-site security team daily
- Conduct thorough inductions for new staff in line with MSS policies
- Prepare reports and advise on disciplinary actions when required
- Ensure contract compliance and maintain high standards of quality control
- Act as the primary contact between the client and MSS operations
- Operate and maintain all site-specific security equipment
- Proven experience in supervisory roles within the security industry
- Calm and confident leadership under pressure
- Strong computer literacy, including Microsoft Office
- Excellent communication and interpersonal skills
- Solid understanding of security protocols and procedures
- Current QLD Security Licence (Unarmed, Monitoring, Crowd Control)
- Full working rights in Australia
- Certificate II or above in Security Operations
- Full QLD Driver’s Licence (no restrictions)
- Valid First Aid and CPR certifications (or willingness to obtain)
- Experience in retail or customer-facing environments (highly desirable)