ATA - Customer Service Support

• Respond to inbound sales calls, focusing on solutions-driven service to resolve customer needs efficiently.
• Build and nurture long-lasting relationships with both new and existing customers, reflecting our commitment to valuing and supporting our business partnerships.
• Work within a team environment to achieve business targets, promoting the best value and variety that we offer across multiple globally recognised brands.
• Manage administrative and sales tasks efficiently, supporting the smooth day-to-day operations of the business.
• Contribute to the overall success of the company by ensuring that our partners and customers have the best possible experience and outcome.

• 1-3 years of internal phone sales experience.
• Experience with or knowledge of bicycles highly desired but not essential.
• Excellent verbal and written communication skills.
• Professional, self-driven approach with a strong problem-solving mindset.
• Positive, proactive attitude with the ability to thrive in a team-oriented environment.
• NetSuite system knowledge is an advantage.
• Proficiency in MS Office / Google Suite. Excel / Sheets.

99 Bikes