Patient Services Officer (Medical Receptionist)

GenesisCare

  • Noosaville, QLD
  • Permanent
  • Part-time
  • 2 months ago
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Care to join the team?Based on the stunning Sunshine Coast, across our brand-new Radiation Oncology Centre in the beautiful Noosa region and our Buderim clinic, we have two positions available. One permanent full-time role available and one, permanent part-time role available. You will be responsible for providing administrative support to clients and staff while remaining professional, caring and friendly in an everchanging environment. The Medical Receptionist role is ideal for someone with strong organisational skills and a desire to help others.Benefits of joining our team:Family friendly hours, no weekend workInternal career development opportunitiesGreat team atmosphere with charity days, casual Fridays and lunchesQantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discountLearn and grow with our award-winning development programsWork within a great team, with offered training and ongoing supportAll employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counsellingMore specifically, you will:Work in a fast-paced administrative environment, where patient care remains the top priorityAct as the first point of contact to patients and referring doctors – both face-to-face and over the phoneWork closely with other GenesisCare departments to ensure smooth clinic operationsBook and confirm patients for appointments and consultationsBe able to travel between the Noosa and Buderim clinics where required.Receive and organise referrals of patients & promptly take relevant actionEnsure all systems are used effectively to administer bookingsPromote a positive image of the company and foster good community relationsBilling and receipting at time of appointmentAccurately process relevant paperwork including data entryAdapt to and manage an environment where there is ongoing change and competing prioritiesWe're interested in hearing from people who have:Demonstrated ability in an administrative role within a busy, customer focused environment. Medical preferred but not essential.A positive can-do attitude with a commitment to being a team playerStrong organisation and skills, with the ability to liaise with both internal and external stakeholdersProven experience to work effectively both independently and in a team environmentKnowledge of patient billing systems and related Medicare funding mechanisms regardedAbility to use clinical administration systems, as well as Microsoft Office softwareCollaborative approach in working with the wider Administration team and other internal customers, in line with the organisations’ values.Please state in your cover letter or resume if you wish you apply for full-time or part-time.About GenesisCareBy joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.GenesisCare is an Equal Opportunity Employer.

GenesisCare

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