Floor Manager
Target Business Services
- Sydney, NSW Lidcombe, NSW
- Permanent
- Full-time
The managerial and administrative aspect of your role will encompass determining product mix, stock levels and service standards, selling goods, maintaining records of stock, financial transactions and ensuring compliance with occupational health and safety regulations.Overall, your role is crucial in ensuring the smooth operation of the grocery store, from managing personnel to maintaining a pleasant shopping environment for customers.Minimum Requirements:
- AQF Associate Degree, Advanced Diploma or Diploma in the relevant field
- 2+ years' experience in a similar role
- Driving a selling culture to exceed KPI's and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
- Assigning tasks to employees, ensuring they're properly trained, and managing their schedules
- Handling customer inquiries, resolving complaints, and ensuring a positive shopping experience
- Monitoring stock levels, organizing displays, and coordinating with the purchasing department to restock items
- Implementing promotional displays, arranging products to maximize sales, and ensuring proper signage
- Enforcing safety protocols, ensuring cleanliness standards are met, and addressing any hazards
- Monitoring sales metrics, identifying trends, and implementing strategies to increase revenue
- Addressing any issues that arise on the floor, such as equipment malfunctions or staffing shortages
- Ensuring compliance with health and safety regulations, as well as store policies and procedures
- Serving as a liaison between upper management and floor staff, conveying directives and providing feedback
- Providing ongoing training to employees, identifying areas for improvement, and fostering a positive work environment
- Previous retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control and visual merchandising
- Confident decision making and the ability to react quickly in diverse situations
- Leadership and staff management experience
- Excellent written and verbal communication skills
- Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
- Passion to maintain a strong and positive culture where everyone is valued, recognized, and enabled to succeed through feedback and career development, coaching, learning, and recognition.
- Drive for results with a history of exceeding sales targets and KPI's
Please note only short listed candidates will be contacted and your application will be treated as strictly confidential.