
Arranger/Conductor
- Pennant Hills, NSW
- Permanent
- Full-time
- Work with incredibly committed and caring people in a PURPOSE driven organisation.
- Experience the PRIVILEGE of honouring life and serving families in everything we do.
- Have a strong sense of PRIDE in the work you do each day.
- Access career PROGRESSION…. over 20% of our roles are appointed from within
- Demonstrate your POTENTIAL as you achieve your goals and targets and grow with us
- Access birthday, paid parental leave and all of our other benefits programs (Thrive salary packaging, Thrive purchasing power etc.)
- Plan, coordinate and implement all aspects of the funeral service for a family and inform them with the various options available to honour their loved one.
- Work closely with the family from first contact to guide them through what is required and respond to their requests with service options and solutions
- Implement the funeral plan on the day, direct the team and provide support and guidance for the family
- Must be prepared to support, when required, other branches in your region, and to be flexible in the location as to where you will be having your training the first few months to set you up for success.
- You have a strong customer service ethos and pride yourself on service delivery, problem - solving and customer satisfaction
- Professional attitude with an empathetic and compassionate approach towards people
- A collaborative team player
- Be at ease working with grieving families and the deceased
- Excellent communication and high attention to detail
- Possess a full unrestricted driver's license
- Reward and recognition programs
- Tailored induction and training programs
- Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
- Networking opportunities across the business and with peers
- Birthday and paid parental leave
- Free access to the Employee Assist Program