Customs Broker
- Melbourne Airport, VIC
- Permanent
- Full-time
Time Type: Full TimeAre you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV's global family.DSV Air & Sea is seeking to hire a skilled and passionate Customs Broker in Melbourne.This position is responsible for ensuring the customs clearance of goods that enter and exit the country in accordance with DSV and industry procedures and transit time standards.Your typical day at DSV:
- Authorize operational requirements to facilitate efficient customs and security clearances. Ensure compliance with Australian Customs, Quarantine, and Inspection regulations.
- Identify tariff benefits, concessions, and initiatives to optimize clearance processes for customers.
- Provide expert advice on tariff classifications and concessions while addressing client inquiries. Establish and maintain strong customer relationships.
- Contribute to timely lodgment of declarations and attainment of clearances. Maximize pre-clearance levels and implement process improvements.
- Maintain accurate client product files, ensure data integrity, and liaise with internal teams and service providers to support smooth operations.
- Valid Customs Broker License and AEP Accreditation 19.1 (NCCC) & 19.2 (AEPCOM).
- Strong communication and customer service abilities, with a proactive approach to resolving customs-related issues.
- Ability to meet KPIs and ensure compliance with all regulatory requirements.
- Strong knowledge of Australian customs regulations, tariff classifications, and duty minimization strategies.
- Excellent problem-solving, planning, and organizational skills.