Make a meaningful difference with UnitingCare QueenslandYou may know us as UnitingCare, Blue Care, ARRCS, Lifeline, or one of our four hospitals - St Stephen’s Hospital, The Wesley Hospital, Buderim Private Hospital, or St Andrew’s War Memorial Hospital. At UnitingCare, you are part of something bigger. Through these services we support more than 400,000 people every year in urban, rural, and remote communities across Queensland and the Northern Territory. You’ll find our people everywhere. People committed to and passionate about delivering services that improve the lives of individuals, families and communities. And with more than 16,500 staff and 9,000 volunteers – we’re proud to be making a meaningful difference every day.This is a full time permanent position working primarily out of our Brisbane CBD office as well as visiting our Hospital locations. This is a hybrid role with flexibility to also work from home.Your part in our UnitingCare teamReporting into our GM of Clinical Governance, as the Senior Education Manager, you will collaborate with various stakeholders to design, develop and manage the education portfolio across our 4 hospitals. Managing a team of four directly, and team of 70 indirectly, the role is pivotal in ensuring consistent training and education to clinical and identified non-clinical portfolios as well as executing our education requirements for accreditation on behalf of our four Hospitals. With a focus on continuous improvement, this role will:Review and implement efficiencies to processes and procedures to enhance the overall hospitals education program offerings (including clinical and non-clinical teams)Facilitate the creation of appropriate and cost-effective learning courses to address staff skills gaps in alignment with professional development and risk areas identifiedCollaborate with the relevant stakeholders including Clinical Governance and education partners in the development of new programs arising from internal review and audit recommendationsWork with the education team members to transform complex information into highly engaging educational contentReview the effectiveness of our clinical graduate programs, seeking opportunities for improved efficiencyProvide insight and proactively contribute to policy development as requiredMaintain effective networks and partnering relationships with key internal and external stakeholders, representing UnitingCare Hospitals in internal groups and external organisationsProvide people management and leadership to the education team membersEngage and motivate team members to ensure organisational and team goals are appropriately achievedLead and develop others through coaching, feedback and regular connectionsWhat makes a difference for us?Previous experience in a similar expert role within a learning or clinical education function, providing subject matter advice to employees and leaders as requiredDemonstrated experience in assessing learning needs and developing learning solutionsExperience in managing multiple stakeholders with competing prioritiesExperience in the design and development of complex learning programs, tools and resources, for varying audiencesExpert knowledge of Hospital accreditation standardsExcellent knowledge of adult learning principles, methodologies and learning design/delivery trends and best practice approachesExcellent stakeholder management and project management skillsProven ability to lead teams through process improvement and change initiativesExcellent verbal and written communication skillsAbility to work within a dynamic and complex environmentPost graduate tertiary qualifications in a related field highly desirable (e.g. Nursing, Allied Health or Health Science)Current Certificate IV in Training & Assessment highly desirableWhat makes a difference for you?NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link:Flexible work arrangements to support work-life balanceA recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government schemeDiversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural eventsCareer development opportunities to challenge yourself, grow and make a meaningful differenceA positive and inclusive team based on respect, shared standards, strong values and a commitment to serving othersWe’d love you to be part of our UnitingCare familyBy joining our Hospitals, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 17,500 staff and 9, 000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.Child safe, Child friendlyUnitingCare is committed to being a Child Safe, Child Friendly organisation and will:provide welcoming, safe and nurturing services for childrenimplement measures to prevent child abuse and neglect within our servicesappropriately and immediately address child abuse and neglect if it does occurDiversity & InclusionOur approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.Safe workplaceWe work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.
