Front Office Supervisor

Oaks Hotels

Brisbane, QLD
Permanent
Full-time

13 days ago
Apply easily

Company DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.Job DescriptionWe are looking to appoint a Front Office Supervisor at our Oaks Brisbane Lexicon Suites on a Full-Time basis. This is an exciting opportunity for an experienced customer service professional to join an amazing team with excellent benefits available.About the role:

Guide & support the team in providing outstanding guest welcoming and experiences
Act as a role model, sharing your expertise and continually inspiring the team
Ensure daily tasks are completed accurately and in a timely manner
Conduct guest arrivals and departures
Resolve & respond to guest complaints in a timely and professional manner

QualificationsTo be successful you will have:

Previous office supervisory experience
Extensive experience working within a Hotel/ Resort environment
Exceptional customer service skills and an unwavering positive attitude
Ability to manage time effectively
Professional presentation essential
Availability to work weekends if required

Additional InformationJoin our positive and vibrant team and be rewarded with these team benefits:

Highly competitive hourly rate
50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
Discount when you visit any of our restaurants, cafes, bars and wellness retreats
Discounts on 530 Minor Hotels and F&B outlets across the globe
50% off The Coffee Club VIP membership
Furniture, Australia Zoo, NIB insurance discounts
Promotion opportunities across Minor Hotels globally
Career development / progression & education assistance
Additional paid leave including Birthday and Study leave
Wellbeing programs (Uprise)
Reward & Recognition programs
Team member referral program

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Oaks Hotels