Spare Parts Interpreter
- Sydney, NSW
- Permanent
- Full-time
- Handle parts enquiries and provide accurate parts interpretation for Aftermarket clients
- Place parts orders with suppliers and factories, managing order status and timely follow-up
- Assist with quotations, deliveries, and resolve customer queries to maintain strong relationships
- Help resolve spare parts issues efficiently and professionally
- Generate tax invoices for parts supplied to Service Technicians for Service and Repairs
- Act as the SAP Super User for ANZ Aftersales and Logistics, providing system support to internal staff on SAP processes
- Maintain the Parts SAP Manual and ensure the accuracy of the SAP parts master file; manage stock location data and coordinate with factories as needed
- Assist with warehouse operations including pick/pack, dispatch, goods receiving, and storage when required
- Physically check and process orders upon receipt and locate in the warehouse when necessary
- Support stocktake activities and perform other ad-hoc duties as required
- Previous Spare Parts Interpreting experience
- Experience in the heavy equipment industry, earthmoving, Mining/Construction, or Industrial sectors
- Ideally you have experience working with Global business and overseas partners
- You have excellent customer service and enjoy interfacing with clients
- Intermediate MS Excel
- SAP experience would be an advantage