About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —Join Our Team! Quality and Safety Manager – GovernmentAre you passionate about ensuring the highest standards of quality and safety in aviation? Do you thrive in dynamic environments where excellence is the norm? If so, we have an exciting opportunity for you!We are seeking a dedicated Quality and Safety Manager – Government to join our Toll Aviation business unit. In this role, you will be responsible for managing the flight operational and engineering quality and safety requirements associated with our NSW / ACT Ambulance Service Contract. Additionally, you will have the opportunity to spearhead key continuous improvement initiatives in support our broader Quality and Safety functional Strategy. This position is based in Sydney out of our Bankstown Airport facility with plenty of opportunity for regular travel to our Base locations across regional NSW and the ACT.Responsibilities include, but are not limited to:Assuring the effective implementation and maintenance of all required quality, safety, and environmental processes and procedures for our NSWA/ACTAS Contract operations.Leading and overseeing the local management response for all NSWA/ACTAS contract-related quality, safety, and environmental hazards and occurrences.Overseeing the timely and effective treatment of quality, safety, and environmental risks arising from our complex array of NSWA/ACTAS helicopter operations and MRO support services.Leading investigations and audit activities, conducting root cause and defect analysis, and providing advice on appropriate risk treatment and corrective-action response plans.To be successful in this role, you will need:Minimum 8+ years of previous experience providing quality and safety management support in an Aviation environment.Extensive knowledge and experience with ISO9001 Quality Management and ISO 45001 OHS Management requirements, as well as with CASA Regulatory Parts 119 and 145.Proven experience leading complex investigations and audits.Familiarity with CASA and ATSB Reporting requirements.Previous exposure to Helicopter Emergency Medical Services (HEMS) and /or Search and Rescue Operations.Experience in developing and facilitating Quality and Safety Training.If you are ready to be a part of an organisation making an impact to public health and the community by helping assure the safety and success of our operations, apply now and join us in shaping the future of aviation safety and excellence.What moves you?At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.To find out more about us visit www.careers.tollgroup.comYou must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
