Repair Technician #1 3

Melbourne, VIC
Permanent
Full-time

2 months ago

Ingenico has led the payment industry for more than 30 years to become the global leader in seamless payment. We provide smart, trusted and secure solutions to empower commerce across all channels: in-store, online and on mobile.Today, with our products and services, merchants can accept any means of payment, from credit cards to alternative payment methods, be it in store, on line or on mobile and allow consumers to have a seamless payment experience.Ingenico has led the payment industry for more than 30 years to become the global leader in seamless payment. We provide smart, trusted and secure solutions to empower commerce across all channels: in-store, online and on mobile.Today, with our products and services, merchants can accept any means of payment, from credit cards to alternative payment methods, be it in store, on line or on mobile and allow consumers to have a seamless payment experience.Purpose:To assist in activities within the Service Department of Ingenico.The role is based in Preston and the working hour is from 7am - 3pm.Areas of Responsibility:

Repair, assembly and testing of EFTPOS terminals and peripherals
General workshop tasks
Act in accordance with relevant Workers Health and Safety legislation and the company's WH&S policy
Act in accordance with relevant Environmental legislation and the company's Environmental policy
The employee accepts responsibility to follow all procedures and policies of the Quality Management System applicable to their position, the task at hand and as directed by the company
Attend and participate in team activities, meetings and day to day work activities, demonstrating respect
Consideration for individuals and their experiences and expertise
Communicate constructively to other team members and/or company employees
Be aware of and communicate to other employees and to the business, opportunities for improvement in processes, practices and/or procedures
Actively work with and support other team members and/or company employees to achieve business goals

Competencies, Skills and ExperienceCompetencies:

Communication skills to interact within Ingenico and to external customers
Continuous improvement - identify and implement process improvements that impact quality of products, services and processes
Honesty & Integrity - communicate intentions, ideas and feelings openly and directly and welcome openness and honesty
Learning - identify new areas for learning; create and take advantage of learning opportunities; use newly acquired knowledge, experiences and skills on the job and willingly sharing information with colleagues
Personal Accountability - take responsibility for one's own actions, events, outcomes and commitments and see things through to a successful end result
Teamwork - work cooperatively with others, be a part of a team and work together, as opposed to working separately or competitively. Use appropriate methods and a flexible interpersonal style to help build a cohesive team and complete team goals

Skills:

Technical knowledge of Ingenico products and test system
Excellent organisational skills
A flexible approach to duties and hours where necessary
Competent in repairs
Understanding of Occupational Health & Safety principles and legislation

Experience:

Experience in a repair / warehousing / distribution / logistics environment
Core Requirements
Excellent communication (written and verbal)
Good time management - ability to prioritise and multitask
Ability to work well within your team and autonomously
Ability to be proactive and take initiative
Meet KPIs

Qualification:

Relevant tertiary qualification in Electronics / Warehouse, and/or
Technical service centre experience

In Return We Offer:

Hybrid working

Corporate discounts & Recognition

Flu vaccinations

Office fruit box

Social club

Birthday leave

Employee Assistance Program

Comprehensive training and development

Salary continuance and life insurance

Paid primary caregiver parental leave

Learning & development opportunities

Career progression

Ingenico is proud to be an equal-opportunity employer and welcomes applications from candidates of all backgrounds.As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.We want to adapt our processes and create a safe work environment that welcomes everyone.To learn more about what it's like working inside Ingenico, follow us on

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