Virtual Travel Consultant

Live the Dash Travel

  • Newcastle, NSW
  • Permanent
  • Full-time
  • 17 days ago
  • Apply easily
We are currently seeking an enthusiastic and detail-driven Virtual Travel Consultant to join our remote team. In this role, you’ll be the go-to expert for clients planning vacations, honeymoons, group trips, cruises, and more. If you enjoy connecting with people, offering expert travel advice, and creating personalized itineraries — all while working from anywhere — this could be the perfect fit for you!Key Responsibilities:Client Engagement: Communicate with clients virtually (via phone, email, or chat) to understand their travel goals, preferences, and special requests.Customized Planning: Research destinations and curate tailored travel experiences that align with client desires, whether it's luxury escapes, family getaways, or group adventures.Reservation Management: Book travel components such as flights, hotels, car rentals, tours, and cruises through various supplier platforms.Travel Support: Act as a reliable point of contact before, during, and after travel — handling changes, cancellations, and unforeseen issues.Upsell & Cross-Sell: Recommend travel enhancements such as travel insurance, excursions, and upgrades to maximize value and customer satisfaction.Industry Knowledge: Stay informed on evolving travel restrictions, new destinations, visa requirements, and supplier promotions.Recordkeeping: Maintain up-to-date client records, itineraries, payments, and booking confirmations.Qualifications:Prior experience in customer service, sales, or the travel industry is a plus but not required.Strong communication and interpersonal skills with a professional virtual presence.Tech-savvy and comfortable learning online booking tools and systems.Self-motivated with excellent time management skills.A strong desire to help people create unforgettable travel experiences.Ability to work independently in a remote setting.Bilingual skills are a plus, but not mandatory.Perks & Benefits:100% remote – work from anywhere!Flexible schedule – part-time or full-time options available.Travel perks, industry discounts, and exclusive offers.Training and support provided — no experience necessary.Unlimited earning potential through commissions and bonuses.

Live the Dash Travel