Customer Service Officer
- Australia
- Permanent
- Full-time
- Respond in a professional and timely manner to sales enquiries
- Utilise an ERP system to enter and acknowledge customer orders
- Prepare quotes, liaise with internal teams on pricing and availability, and resolve customer issues
- Arrange transport, generate shipping documents, track deliveries, and communicate with customers
- Provide general administration support: stock control, production support, purchasing and invoice processing, supplier coordination, and logistics assistance
- Maintain records, produce order/delivery reports, and perform general sales/logistics administration
- Prior experience in customer service or sales support, ideally in manufacturing or logistics
- Familiarity with freight coordination
- Strong communication, organisational and multi-tasking skills
- Proficient in Microsoft Office and ERP systems, with high accuracy in data entry
- Positive workplace culture where we pride ourselves on a culture of diversity, inclusiveness, community support and strong family values.
- Employee health and wellbeing programs that include fun sporting events, team BBQs, social events, discounted health fund membership, discounted gym membership, and more
- Salary packaging options such as novated leases
- A cover letter of no more than 1 page describing how your skills and experience will assist in meeting the requirements of the role
- A resume of no more than 4 pages including current qualifications, tickets, licences, certificates.