Join Our Team as an Administration OfficerLocation: Cheltenham Manor - Now proudly part of the MACG GroupCheltenham Manor is now proudly part of the MACG family - a leading force in compassionate, resident-focused care. If you're an organised and empathetic Administration Officer, we want you to be the friendly face that makes a lasting impact in our home. Join us as we continue delivering exceptional care and create a welcoming, supportive environment for our residents, their families, and our staff.About the Role:As our Administration Officer, you'll be the friendly, professional face of Cheltenham Manor. You'll provide essential administrative support to our care team, while ensuring residents, families, and visitors feel welcome and valued.Your responsibilities will include:
Welcoming residents, visitors, and families with warmth and professionalism
Delivering high-quality administrative support across key areas such as rostering, data entry, compliance tracking, and resident admissions
Handling multiple priorities with confidence and calm
Supporting staff and management with day-to-day problem-solving and office coordination
What You'll BringWe're seeking someone who combines strong admin skills with compassion and professionalism. You're organised, adaptable, and always ready to lend a hand.You'll ideally have:
Prior admin and reception experience in aged care, healthcare, or a similar setting
Proficiency in Microsoft Office Suite - Outlook, Word, Excel, and Teams
Strong attention to detail and skills in data management, compliance, and rostering
Excellent interpersonal and communication skills
The ability to handle sensitive conversations with empathy and discretion
A proactive, team-oriented approach and a readiness to meet deadlines
Why Work at Cheltenham Manor
Locally trusted, family-owned values - Now backed by MACG's supportive, resident-first approach
Welcoming team culture - Be part of a community that truly cares
Career opportunities - Join a growing organisation with room to develop
Real impact - Make a meaningful difference in residents' lives every day
Innovative and forward-thinking - We value fresh ideas and continuous improvement
About MACGCompassion | Integrity | Dignity | Diversity | Accountability | Family | RespectThese values guide every decision we make, every interaction we have, and every experience we create - for both residents and staff.Ready to Join a Purpose-Driven Team?If you're based in Cheltenham or nearby and have a heart for care and a head for admin, we'd love to hear from you.Apply now and grow with us at Cheltenham Manor - proudly part of the MACG Group.Please note: All recruitment is being managed internally - agency submissions will not be accepted.
