Food & Beverage Attendant (In Room Dining Specialist)
- Adelaide, SA
- Permanent
- Full-time
- Professionally Driven – From our front desk to our executive lounge, every team member is committed to excellence and innovation.
- Creatively Inspired – We celebrate art, culture, and the joy of travel.
- Culinary Enthusiasts – Our PARC team showcases the best of South Australian cuisine with flair and finesse.
- Collaborative and Inclusive – We support each other, celebrate diversity, and foster a culture of respect and growth.
Join us and become a Heartist®.Job DescriptionPullman Adelaide F&B operations are escaling up and we are seeking Part Time Food & Beverage Attendants (In-Room Dining Specialist), being the face of heartfelt hospitality, delivering exceptional food and beverage experiences directly to guests' rooms. You ensure every order is accurate, beautifully presented, and delivered with warmth and professionalism, enhancing the overall guest experience.Some of the key duties will include:
- Take guest orders via phone or digital systems with accuracy and courtesy
- Prepare trays and trolleys according to hotel standards and guest preferences
- Deliver food and beverages promptly, ensuring presentation and service excellence
- Set up in-room dining experiences with attention to detail and guest comfort
- Clear trays and trolleys from rooms and corridors in a timely and discreet manner
- Maintain cleanliness and hygiene in all service areas
- Handle guest feedback and resolve issues with empathy and efficiency
- Collaborate with kitchen and service teams to ensure smooth operations
Most importantly, it’s your genuine heartfelt hospitality, adaptability, and pride in service that set the tone for an exceptional in-room dining experience.Qualifications, Skills and attributes:
- Certificate II or III in Hospitality (or equivalent)
- Responsible Service of Alcohol (RSA) certification
- Previous experience in food & beverage service or hotel room service is highly desirable
- Clear, courteous communication, both verbal and written
- Customer Service Excellence, with the ability to anticipate guest needs and personalize service
- Ability to handling complaints or requests with professionalism
- Proven record for exceptional time management & multitasking while maintaining quality
- Sound understanding of food safety principles, allergens, and dietary needs.
- Familiarity with POS systems and room service protocols is an asset
- Discretion & Professionalism – Maintains guest privacy and delivers service with grace
- Team-Oriented – Works collaboratively with kitchen, housekeeping, and front office
- Adaptability – Handles high-pressure situations and last-minute requests with ease
- Presentation & Grooming – Maintains a clean, professional appearance at all times
- Join two powerhouse brands under Accor, known for excellence, innovation, and heart-warming service
- Collaborate with passionate professionals who bring energy, ideas, and a little sparkle to every shift
- Be part of a culture that celebrates progress, performance, and perfectly poured barista coffee!
- ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide (Accommodation, Food & Beverage as well as great discounts with our partners including car hire, travel, health insurance and technology)
- Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
- A genuine opportunity to build a career with Australia’s largest hotel operator industry leading training opportunities
- A team of experienced professionals to grow alongside with
- Ability to make a difference through our Corporate Social Responsibility activities
- Laundered Uniform
- Duty Meal
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visitDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS