
Junior Data Operations Analyst - Hybrid
- Southbank, VIC
- Permanent
- Full-time
- Conduct extensive web research and contribute to the enrichment and governance of the merchant data asset.
- Perform high-volume data entry and validation with strong attention to detail, supporting data quality and consistency.
- Manage Quality Assurance tasks, including offshore team assessments, and provide coaching and technical support to overseas teams.
- Provide ongoing support for accuracy and data completeness of key data assets.
- Assist with reporting and data analysis to support new business opportunities, existing client needs, and internal data initiatives.
- Apply data wrangling techniques to clean, transform, and prepare datasets for analysis and operational use.
- Build effective cross-functional relationships across technical, client support, and sales teams to ensure seamless delivery and issue resolution.
- Support documentation and continuous improvement of operational processes and workflows.
- Exceptional attention to detail and accuracy in data entry and validation tasks.
- Strong organizational and time management skills, with the ability to manage multiple priorities effectively.
- Confidence in collaborating with peers and managers across teams to drive shared outcomes.
- A continuous improvement mindset, focused on optimizing operational processes and workflows.
- Proficiency in Microsoft Excel is essential; familiarity with SQL/Python is a bonus. Experience with Confluence or similar documentation tools is advantageous.
- Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues