Customer Service Consultant

Coopers Plains, QLD
Permanent
Full-time

14 days ago
Apply easily

Customer Service Consultant20 August 2025Located at Coopers PlainsAre you looking for your next opportunity in a supportive, well-established business? Do you enjoy creating connections, delivering solutions, and working as part of a team that makes a real difference to customer's lives?If yes, then this could be the perfect role for you!Join a market leading Healthcare Equipment Provider delivering life-enhancing solutions to an expanding consumer base. Based in Coopers Plains, you'll be part of a friendly and professional team dedicated to providing exceptional service.About the RoleYou will be working in an office environment, assisting customers with enquiries via phone and email. Once trained, you'll apply your growing product knowledge to provide solutions, process sales, and ensure every customer feels valued and supported.You'll also contribute to the smooth running of the Customer Service team ensuring safety standards, quality systems (ISO 9001:2015), and company policies are followed at all times.What You'll Do

Provide professional, friendly, and prompt service to all internal and external customers
Liaise with other departments to resolve customer queries quickly and effectively
Participate in product and system training to develop your knowledge of the product range
Accurately process sales documentation and use internal systems confidently
Assist the team in achieving productivity and quality goals in line with company standards
Uphold WHS practices, maintain a clean and tidy workstation, and follow company procedures
Contribute to continuous improvement initiatives

What We're Looking ForTo be successful in this role, you will demonstrate:

Previous customer service experience (retail, healthcare, hospitality, or similar)
A positive, professional manner and strong communication skills
A customer-first attitude with genuine empathy and care
Good attention to detail and strong organisational skills
Competent computer skills and the ability to learn new systems quickly
Motivation to learn, grow, and build a rewarding career with us

How to Secure this OpportunityIf you are passionate about customer service and looking for your next long-term opportunity with a supportive team, we want to hear from you!APPLY NOW for immediate consideration or email your resume to2240 00

Youngbrook Recruitment