Medical Administration

• Welcome patients and visitors warmly, creating a professional and caring first impression.
• Manage appointment bookings, cancellations, and follow-ups.
• Answer incoming phone calls and provide accurate, friendly assistance to patient inquiries.
• Process invoices, payments, and Medicare/private health fund claims with attention to detail.
• Maintain up-to-date patient records and ensure accuracy in all administrative tasks.
• Support doctors and healthcare staff by coordinating schedules and patient flow.
• Ensure patient confidentiality and handle sensitive information with discretion.

• Minimum 1–2 years of experience as a Medical Receptionist or similar role in a healthcare setting.
• Experience using Profile software is essential.
• Strong communication and interpersonal skills, both in person and over the phone.
• High attention to detail, particularly with invoicing and billing procedures.
• Reliable, proactive and able to work independently across designated days.

• Work in a supportive, respectful, and collaborative clinical environment.
• Make a tangible impact on the care and experience of patients.

Randstad