Sales Coordinator & Reception Administrator Western Sydney Head Office | Up to $85k + Super - Full Time RoleThe Company:With over 20 years of industry leadership, this Australian-owned waste management business is built on family values, reliability, and a strong customer-first ethos. Servicing commercial, industrial, and residential clients, the company is known for its prompt service, environmental responsibility, and regulatory compliance. Backed by a modern fleet and a dedicated team, it continues to set the benchmark for safe and efficient waste handling.The Position:We're currently seeking a Sales Coordinator with reception and administrative responsibilities to join our Western Sydney Head Office. This is a dynamic, front-facing role that blends customer service, sales support, and office coordination.You'll be the first point of contact for clients and visitors, while also supporting the internal sales and operations teams with quotes, scheduling, and CRM updates.This role suits someone who thrives in a fast-paced environment, enjoys juggling multiple priorities, and brings a proactive, solutions-focused mindset to every task.Key Responsibilities:
Manage inbound calls, emails, and reception duties with professionalism and warmth
Support the sales team with quoting, client follow-ups, and CRM updates
Coordinate with operations and scheduling teams to ensure service delivery
Assist with general office administration, including filing, invoicing, and reporting
Maintain accurate records and ensure compliance with internal processes
Liaise with clients and vendors to resolve queries and escalate issues where needed
Contribute to a positive team culture and uphold the company's service standards
The Package:For the right candidate, we're offering:
Salary of up to $85k per annum
Superannuation
A supportive team environment with long-term career potential
The Candidate:We're looking for someone with:
3+ years' experience in a sales support, customer service, or admin role
Strong communication skills and a professional phone manner
Solid IT capabilities, including Microsoft Office and CRM systems
Ability to multitask and stay organised in a busy office setting
A proactive attitude and willingness to learn the waste services industry
Prior experience in waste, logistics, or service-based industries is highly regarded
If this sounds like you, apply below or call Ian on (07) 3172 2086 for more information. You can also follow us on Facebook to stay updated on other opportunities: ROC Consulting Group Facebook or visit www.rocconsulting.com.au
