Business Support Officer

Traralgon, VIC
Permanent
Full-time

6 days ago

At ASIC, you can be the change that ensures a fair, strong and efficient financial system for the benefit of all Australians. Contribute to delivering on ASIC's purpose, vision, and strategic priorities to help maintain the integrity of the financial system and protect consumers from harm.As a Business Support Officer, you will provide efficient administrative and operational support to the Business Registry Delivery (BRD) team. You'll assist the Registry Frontline Delivery management in driving smooth business operations and help foster a customer-focused service culture aligned with ASIC standards and organisational values.

Location: Traralgon, VIC (approximately 2 hours east of Melbourne)
Salary starting from $81,396 (depending on experience) + 15.4 % superannuation
Permanent, full-time role (50/50 hybrid work-from home model)
Applications close at 11:59pm AEST, Sunday, 7 September 2025

The teamASIC maintains over 30 legal registers, including the Companies and Business Names registers, which hold details for more than 3.2 million companies and 2.7 million business names. These registers are a vital source of information for businesses, professionals, government and the public across Australia. Users rely on the ASIC Registry to register, update or cancel business details and access public information, making our support essential to ensuring accurate and efficient service delivery.The roleAs a Business Support Officer, you will:

Act as a central contact for recruitment, coordinating shortlisting, interviews and liaising with ASICs Talent Acquisition team
Provide high-quality admin and customer service support across frontline teams
Manage shared inboxes, respond to enquiries and escalate issues as needed
Liaise with the Registry Reporting team to access and interpret data (e.g. leave, performance, skilling)
Maintain work-on-hand counts, take meeting minutes and manage action registers
Support coaching roster management and use digital tools to streamline operations
Assist with engagement activities and internal communications (e.g. emails, posters, presentations)
Create and manage support materials such as templates, SharePoint content and induction resources

About youYou will also demonstrate:

Experience providing administrative and business support services
Demonstrated organisational and time management skills with the ability to work under pressure, meet tight timeframes, manage competing demands, and maintain confidentiality
Excellent customer service or internal stakeholder management skills
Demonstrated excellent written and verbal communication, with proven accuracy and attention to detail skills

View the position description for more information or click ‘apply' to start your application. Applications close at 11:59pm AEST, Sunday 7 September 2025.About ASICASIC's remit is one of the broadest of regulators across the world. ASIC regulates corporations, markets, financial services and consumer credit and monitors and promotes market integrity and consumer protection in the Australian financial system. Through our enforcement work, we hold to account those who contravene the law, working to achieve strong outcomes that address the greatest consumer and investor harms.ASIC is committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. Indigenous Australians are encouraged to apply as well as applicants from all backgrounds and with different abilities.We offer a range of employee benefits including:

Attractive superannuation
Additional leave entitlements
50/50 hybrid work-from home model
Flexible work arrangements
Assistance for study and professional development

Click to view ASIC's salary and benefits guide.To read more about ASIC, you can visit our or review our .To work with us, you need to be an Australian citizen and be prepared to complete an ASIC Suitability and Baseline Assessment.Share this Opportunity

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