Clinical Coach | Clinician - South Australia

Sonova

Adelaide, SA
Permanent
Full-time

13 days ago

We have a fantastic opportunity for a qualified Audiologist or Audiometrist to join our team in South Australia as a Clinical Coach | Clinician.This role works in conjunction with the SA Area Manager and our national Clinical Excellence Manager to continuously improve the performance of the clinical team across our clinics in South Australia, providing ongoing direct support to our Clinicians through coaching, education and training programs.This is a permanent full-time position, 5 days per week, working in a Clinical Coach Capacity 3 days per week and as Clinician 2 days per week.Who are we?Connect Hearing is a leading provider of hearing health care services with a network of 140+ clinics nationwide. We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world.At Sonova, your work can help transform people's lives. We're a team on a mission to help people experience the joy of sound. Every day, we push the boundaries of audio technology so our customers can enjoy life without limitations. Our talented and committed employees all over the world know they contribute to something greater than themselves - they create sense. Join our mission and become part of our team!What will you be doing?

Providing support, guidance and coaching to Clinicians, ensuring clinical excellence, compliance and optimal outcomes for our clinics
Providing input into and conducting the Connect Hearing Clinical Induction Program
Building and maintaining relationships with Professional Bodies, educational institutions and Hearing Aid Manufacturers
Representing Connect Hearing at internal and external meetings with key stakeholders as required
Assessing and diagnosing the extent of client hearing loss using a wide range of techniques, including audiometric tests
Reporting results of assessments and tests in writing and making referrals to medical practitioners
Recommending solutions to those with hearing impairment including amplification, implantable devices, medical interventions and assistive listening devices and providing aural rehabilitation programs
Providing counselling, advice and information to clients and families as a part of overall treatment
Assisting with the development and management of noise control and hearing conservation strategies
Providing treatment and management of hearing and communication disorders that may be age related, part of a disability, or acquired as a result of injury or disease

What do you need to be successful in this role?

University Audiology qualification or TAFE Audiometry Qualification
Current membership (CCP) or eligibility for membership (CCP) of AudA or ACAud.
Current QP number or eligibility to obtain one
Solid audiological skills and knowledge
Previous experience developing and delivering training
Previous coaching experience, with ability to influence behaviour change highly regarded
Excellent levels of customer care and service, and a passion for delivering an amazing client experience
Well-developed interpersonal, negotiation and problem-solving skills
Proven ability to achieve KPI's
Strong communication skills
Good team working ability
Commitment to continued professional development
Ability to learn and understand new software with training

What's in it for you?

Competitive salary, bonus plan and benefits
Relocation assistance where applicable
Paid CPD leave for your professional development
Salary packaging options
Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub
Generous employee discounts on Sonova Products for yourself and your family
Online Wellbeing Centre and Employee Assistance Program (EAP)
A values driven and people-centered culture
Being a part of a dynamic and supportive team with a global company that is at the forefront of innovation in the hearing industry
Access to the cutting edge technology of Phonak and Unitron and the opportunity to work with innovative tools such as our online Speech Perception Test
Ethical client-centered service and clinical autonomy - we give you the tools, skills and practices, you apply them your way
A strong focus on clinical excellence and skills development
An environment where clinician input is highly valued and you have the opportunity to be heard and make a difference

Sounds Interesting?Please apply now or reach out to Careers.ACaustralia@sonova.com for a confidential chat.Sonova is an equal opportunity employerWe team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Sonova

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