Company DescriptionSwissôtel Sydney is a premium five-star hotel located in the heart of Sydney's business, retail and entertainment district.The hotel boasts 369 beautifully appointed guest rooms and suites offering contemporary living for the modern business and leisure traveller. Our facilities include the award-winning spa centre Spa and Sport, a restaurant and lobby bar, fully equipped fitness centre, outdoor swimming pool as well as eight state-of-the-art meeting rooms including a heritage-listed ballroom seating up to 400 people.Job DescriptionSupport the daily operations of the outlet and assist the Management team in the effective and efficient running of the restaurant.Deliver friendly, professional, and prompt service to all guests, both in-house and external, ensuring a high standard of hospitality.Provide a warm welcome and engage with guests respectfully, offering menu recommendations and assistance through meaningful interactions.Consistently adhere to all Standard Operating Procedures related to the venue's service and operations.Maximise seating efficiency and guest flow through effective multitasking and clear communication with the management team.Accurately process financial transactions and carry out end-of-day closing procedures in line with company policies and standards.QualificationsThe ability to demonstrate and deliver luxury servicePrevious experience in a similar roleExceptional communication and organisational skillsHands-on and customer focusedApproachable, charismatic, and funProduct knowledge of menu and dining trendHigh level of attention to detailValid Responsible Service of Alcohol (RSA) competency cardAdditional InformationWhat We Offer
A fun and supportive work environment with a dedicated management team
Exciting career growth and development opportunities within the hotel and across the Accor group
