IT Systems Administrator

Sydney, NSW
Permanent
Full-time

7 days ago

DetailsWork Location Type:HybridOffice:Type of Employment:Full Time PermanentReference Number:TEC2583About UsAt FDJ UNITED, we don't just follow the game, we reinvent it.FDJ UNITED is one of Europe’s leading betting and gaming operators, with a vast portfolio of iconic brands and a reputation for technological excellence. With more than 5,000 employees and a presence in around fifteen regulated markets, the Group offers a diversified, responsible range of games, both under exclusive rights and open to competition. We set new standards, proving that entertainment and safety can go hand in hand. Here, you’ll work alongside a team of passionate individuals dedicated to delivering the best and safest entertaining experiences for our customers every day.We’re looking for bold people who are eager to succeed and ready to level-up the game. If you thrive on innovation, embrace challenges, and want to make a real impact at all levels, FDJ UNITED is your playing field.Join us in shaping the future of gaming. Are you ready to LEVEL-UP THE GAME?Objective of the PositionWe are looking for a motivated IT System Administrator to join our Corporate IT team. In this role, you will support the day-to-day operations of our internal IT systems, with a focus on endpoint management, device security, and user support. You will work closely with both local and international teams to ensure our IT ecosystem runs efficiently and securely.This role is ideal for someone with hands-on experience in modern device management and a strong working knowledge of the Windows / MacOS ecosystem, who is ready to deepen their expertise and grow within a collaborative team environment.Details:

Permanent Full-Time
Hybrid Working: 3 days in the office, 2 days from home a week

Main Duties / Responsibilities

Support the configuration, deployment, and maintenance of corporate laptops (Windows & MacOS) and mobile devices (iOS & Android) using Microsoft Intune and related tools
Manage asset inventory and lifecycle tracking for the Sydney office, including procurement, deployment, maintenance, and decommissioning of IT assets
Support employee onboarding and offboarding by provisioning devices, with a strong focus on customer service and end-user experience
Provide operational support and troubleshooting assistance to stakeholders - whether remotely or within the office
Provide desktop support to stakeholders, including hardware, AV, peripherals, mobile devices, and applications
Contribute to the development and maintenance of internal documentation for IT systems, policies, and procedures
Collaborate with external vendors and contractors as needed

Key Accountabilities / Measures

Stakeholder satisfaction - Maintain strong relationships through clear and timely communication
Process improvements - Identify and implement efficiency improvements in support workflows
JIRA hygiene - Ensure tickets are well-documented, tracked, and resolved efficiently

Essential Educational and / or Training Qualifications & Certificates

Tertiary qualification/s in an Information Technology related discipline is highly desirable
Microsoft certifications are advantageous

Preferred Experience and Knowledge

Experience supporting and managing Windows and MacOS devices in a corporate environment
Experience with Windows Autopilot
Comfortable using Atlassian suite (JIRA, Confluence, Insight)
Active Directory and Microsoft Exchange administration experience
Strong skills with Microsoft Intune and Entra ID (formerly Azure AD)
Understanding of endpoint security concepts, such as Conditional Access, compliance policies, local admin restrictions, and patching
Experience with asset management tools and endpoint provisioning
Comfortable working with productivity tools such as O365 suite and Teams
Basic scripting experience (PowerShell, Bash, or Python) is a plus
Strong problem-solving skills and a proactive, service-oriented mindset
Experience with Microsoft Teams Rooms and Logitech Meeting Room technologies
Strong grasp of networking fundamentals (TCP/IP, Ethernet) and ITSM practices

Behavioural Competencies

Strong written and verbal communication skills, along with excellent interpersonal skills
Analytical skills to effectively triage and troubleshoot technical issues
Highly motivated and able to manage time efficiently in a fast-paced environment
Attention to detail and ability to work with precision
Highly organised with the ability to manage multiple priorities effectively
Willingness to learn and adapt to new and emerging technologies

Our Way Of WorkingOur world is hybrid.A career is not a sprint. It’s a marathon. One of the perks of joining us is that we value you as a person first. Our hybrid world allows you to focus on your goals and responsibilities and lets you self-organise to improve your deliveries and get the work done in your own way.Application ProcessWe believe talent knows no boundaries. Our hiring process focuses solely on your skills, experience, and potential to contribute to our team. We welcome applicants from all backgrounds and evaluate each candidate based on merit, regardless of personal characteristics as the age, gender, origin, religion, sexual orientation, neurodiversity or disability.

FDJ United

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