Medical Secretary - Surgical
- Melbourne, VIC
- Permanent
- Full-time
- Manage consulting and surgical appointments using Genie software – including new referrals, reviews and coordination of theatre bookings
- Be the warm, welcoming face and voice of the practice – handling front desk reception, answering calls, and managing all patient enquiries with professionalism and care
- Coordinate pre-operative processes, including liaising with hospitals, anaesthetists, and surgical assistants, as well as assisting patients with tests and admissions
- Handle financial tasks – process patient payments, manage invoicing for procedures (Health Funds, DVA, TAC, Workcover), track aged debt, and run weekly banking reports
- Maintain accurate patient records specialist correspondence – prepare and send financial consents, SMS reminders, and follow-up communication (electronic or printed)
- Strong working knowledge of Genie medical software – this is essential for the role
- Previous experience working with a specialist medical practitioner/Surgeon
- Warm, professional communication style – confident in liaising with patients and healthcare professionals
- Highly organised, efficient, and capable of managing multiple priorities
- Proficient in Microsoft Word and general computer use
- Able to work collaboratively in a shared office environment