Service Supervisor

Kalgoorlie, WA
Permanent
Full-time

22 days ago

At Epiroc, our vision is "Dare to think new".We challenge our way of working, thinking and acting to find new and sustainable solutions in a rapidly changing world. We see possibilities and dare to question the status quo.This is your opportunity to join the Epiroc team and enter a world of innovation, commitment and collaboration.We are currently recruting for a Service Supervisor for our Kalgoorlie Service Centre. The position is Kalgoorlie residential, Monday to Friday. This position will provide an opportunity to make a valuable contribution to a successful Service Centre and team at large.Responsibilities of this role consists of but are not limited to the below:

Promote and maintain a safe and compliant work environment
Machine rebuilds, midlifes and PCR
J4 Projects
Coordinate and supervise technicians to deliver exceptional service
Build sustainable relationships with all stakeholders and provide exceptional customer service
Identify and coordinate employee training and development needs
Apprentice program management
Rock drill and component overhauls

The successful applicant must have:

Extensive multidisciplinary supervision knowledge and experience in an OEM environment
Relevant Trade Certificate
Planning and resource experience
Effective people management and leadership skills and experience
Excellent communication skills
Problem-solving ability and trouble shooting skills
Commitment to providing quality customer service
Ability to handle and work under pressure
Good report writing ability and proficient computer literacy

You must be a strong team player with a positive attitude and commitment to all areas of service operations. In addition, Epiroc is committed to safety, health, the environment and quality and we need you to be too.As part of our recruitment process, we require a National Police Clearance, pre-employment medical and drug and alcohol screen amongst other verification requirements.What we offer:

Super on all hours worked
Company paid Income Protection
Unlimited career opportunities
Paid parental leave for primary and non primary carers
Above NES long service leave
Years of service recognition awards
Training and mentorship opportunities

Epiroc Australia is part of a large global company that operates in 150 countries and employs over 13,000 people worldwide. With a strong focus on automation technology, Epiroc markets and services well known mining equipment as well as extensive ranges of consumables and other mining and construction related equipment.We are an equal opportunity employer and encourage women, Aboriginal, Torres Strait Islander people and people from culturally diverse backgrounds to apply.It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at

Epiroc

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