Department of Industry, Science, Energy and Resources
Canberra, ACT
Permanent
Full-time
13 days ago
Canberra
Applications close 06 May
About the DepartmentThe Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government’s economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by:
Growing innovative & competitive businesses, industries and regions
Investing in science and technology
Strengthening the resources sector.
The APS and the department offer a clear direction and meaningful work. You will be able to create positive impact in people’s lives whilst contributing to improved outcomes for Australia and our people.If you would like to feel a strong connection to your work and you are accountable, committed and open to change, join us in shaping Australia’s future.Please see the APSC’s for more information on the benefits and value of employment within the APS.About the teamQuestacon – The National Science and Technology Centre is a division of the Australian Government Department of Industry Science and Resources. Our vision is a better future for all Australians through engagement with science, technology and innovation, and our mission is to excite and motivate people through inspirational learning experiences. Science communication is at the heart of what we do.The Visitor Experience team contributes to this mission by delivering high customer and client service standards that enhance our visitors’ experience and interaction with science at the Questacon Centre in Parkes. The team enhances the visitor’s experience through effective and professional operation of all visitor service points. Questacon’s volunteers play a vital role in staffing Questacon’s exhibits and bringing STEM to life for a diverse range of visitors. Volunteers enjoy and contribute to a positive and inclusive work environment.The opportunityYou will work collaboratively as part of the Visitor Experience team with a focus on coordinating the Questacon Volunteer Program, including recruiting, training, supporting and supervising volunteers and reporting on the delivery of volunteer-related projects.You will be joining a dynamic, fun and inclusive team who enjoy providing inspiring STEM engagement for visitors to Questacon’s Science and Technology Centre.Our ideal candidateThe Volunteer Coordinator works with a large and diverse team delivering engaging, quality and inspirational experience to all visitors. You will have a passion for working with people, and a highly developed understanding and appreciation for the value volunteers bring to an organisation. You will be a skilled communicator and relationship builder, with the ability to create a positive team culture and maintain productive working relationships across the organisation to achieve results.Our ideal candidate will be skilled in provide timely briefings and reports on volunteer activity to executive, senior and team managers. Good time management skills, including the ability to manage a range of projects with pressing deadlines will be an advantage.What you will doWorking consistently with the expectations for an APS5 in the APS Work Level Standards, the Volunteer Coordinator has responsibility for the following key functions for Questacon:
Coordinate the recruitment, induction, training, supervision, motivation, and recognition of the Questacon Volunteer Program
Strengthen the Volunteer Program, volunteer recognition and grow volunteer numbers
Provide regular reports on volunteer activity and statistics for executive and senior managers
Ensure volunteer policies, procedures and documentation is developed, updated, and adhered to
Support project delivery and reporting associated with the volunteer endowment fund
Ensure procedures are in place to provide for the physical and mental safety of volunteers and the public engaging with the Volunteer Program
Review and evaluate program goals, improving delivery methods and developing new program content
Coordinate the Schools Training Program
Coordinating Volunteer rosters and processing volunteer reimbursements
Working closely within the Visitor Experience team – other duties as required.
EligibilityTo be eligible for employment in the APS and the department, candidates must be Australian Citizens. You will also be required to:
hold or be able to obtain a Baseline security clearance, and maintain clearance at this level
hold or be able to obtain a current registration issued under the Working With Vulnerable People (Background Checking) Act 2011 and maintain this registration for the duration of employment
pass a national police check
NotesThe department offers flexible work opportunities for many roles; however, this position requires working from the Questacon Centre in Parkes, ACT.A merit pool will be established and used to fill future vacancies within 18 months from the date the vacancy was first advertised in the Gazette.If you require reasonable adjustments for any part of the recruitment process, please notify Jessica Ward on 02 6222 2233 or jessica.ward@questacon.edu.auApplication informationYour application must not contain any classified or sensitive information. This includes in your application responses, CV and any other documents. The selection panel may not consider applications containing classified information.Please provide a pitch explaining how your skills, knowledge and experience will be relevant to this role and why you are the best candidate for the position. Your pitch can contain no more than 1000 words and should align to the key duties listed above.Please complete your application online and provide your current CV with your application. (CVs must be in .doc, .docx, or .pdf format).Accessible application documentation is available in other formats on request. Please contact or (02) 6276 1235 if you require assistance with your application.Please refer to our information for additional information on how to apply.Contact InformationFor more information regarding this opportunity, please contact Jess Ward on 02 6222 2233 or via email on Jessica.Ward@questacon.edu.auHow to apply:
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orBy choosing to continue, you agree to the department's privacy policy and declare that you consent to the collection (and subsequent handling) of your personal information for the purpose of this recruitment process and potential employment in the APS.
