Customer Service Representative

• Take inbound calls, acting as the first point of contact for customers, determining if a service request is needed and entering it into the system.
• Provide after-sales service to address customer requests or issues.
• Manage administrative tasks within the service team, ensuring smooth daily operations.
• Communicate effectively with internal stakeholders and answer emails promptly.
• Ensure a high level of customer service to meet both business and customer needs.

• Excellent communication skills, both verbal and written.
• Strong attention to detail and the ability to multitask in a fast-paced environment.
• Experience in a customer service call center role.
• Ability to work effectively both independently and as part of a team.
• A positive, solutions-oriented attitude and the ability to remain professional under pressure.

Sharp & Carter