LEVEL 1 AND 2 SUPPORT ENGINEERS - M365/AZURE/INTUNE - MANAGED SERVICES

Saul Recruitment

Melbourne, VIC
$65,000-85,000 per year
Permanent
Full-time

17 days ago

Very reputable and award-winning multi-branch midsize MSP growing from strength to strength! Real Aussie success story!
Work in an ever-growing, collaborative and highly-skilled team of engineers working on cutting-edge cloud tech!
Very supportive management style and culture!
Training, development and career progression!
Potential to work from home
$65-85k Base + Super commensurate with skills and experience
Melb!

Work for this superb award-winning Australian based MSP with a history of providing top quality Managed IT solutions to medium to large scale businesses and a mission to go above and beyond!Be part of dynamic businesses that challenges the status quo and sets the benchmark for others to follow.This role will suit a positive, flexible and results driven individual who takes ownership of tasks through to completion and enjoys working in a fast paced and ever-changing environment.You will be guided and exposed to multiple technologies and work within a team that are open to sharing knowledge, guiding and mentoring. With that said, you need to be committed and willing to push yourself and go above and beyond!Key Responsibilities:

Provide Level 1 and 2 technical support/administration for multiple client environments
Perform troubleshooting tasks, problem diagnosis, resolution, or escalate further to specialist teams
Periodic onsite visits to client sites
Provide continual improvement recommendations
Maintain accurate records and ensure documentation is up to date

Key Requirements:

Prior MSP experience - Windows, AD, O365, Azure, Outlook/Exchange, VMWare/HyperV, Citrix, Intune, Backup & DR, Networking, Mac/JAMF (obviously don't need all - training provided!)
Any networking experience favourable
Experience working with ticketing and monitoring tools
Must be available to go on-site and be "hands & feet" in Melb!
Tertiary IT qualifications or industry certifications favourable but not essential
Very strong interpersonal and communication skills - written and verbal
A friendly, positive and customer-driven attitude
Effectively multitask and manage competing priorities
Team player - ready to contribute whatever it takes or play any role on a team to get the job done
Excellent time management & organisational skills
Enjoys a fast paced environment and is comfortable with change

What's in it for you?

Work with a very reputable and ever-growing MSP!
Collaborate and learn from some of the best techs in the business!
Loads of training, certification and career development opportunities!
Work with some of the most cutting-edge emerging technology!
Open/Supportive/collaborative culture and management style!

A TRUE OPPORTUNITY TO SHINE AND BE REWARDED FOR IT!*** REMEMBER! $1000 for successful referrals!! Who do you know?..Feel free to refer anyone looking..

Saul Recruitment

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