Business Enablement Officer
- Melbourne, VIC
- Temporary
- Full-time
- Manage client and candidate database processes, including contract generation and amendments
- Ensure accurate rate setup, billing details, and payroll readiness
- Respond to queries and deliver customer-driven reports within agreed SLAs
- Maintain data integrity across integrated systems and ensure compliance with naming conventions
- Support business improvement initiatives and maintain documentation via SharePoint
- Collaborate with internal stakeholders to deliver efficient solutions and support
- Strong administrative background with intermediate Microsoft Office skills (Excel is a key program used)
- Excellent communication skills and ability to adapt to different audiences
- High attention to detail and ability to manage multiple priorities under pressure
- Customer-focused mindset with a proactive and self-motivated approach
- Experience in process-driven environments and a passion for continuous improvement
- Be part of a collaborative and dynamic team that values service excellence
- Opportunity to contribute to national client and candidate onboarding and compliance
- Career progression pathways to Senior Business Enablement Specialist or Team Leader
- Work in a role that directly supports Chandler Macleod’s mission to delight customers and drive operational success