Consulting - Manager to Director 100k+
KPMG
- Sydney, NSW
- $100,000 per year
- Permanent
- Full-time
Your Opportunity
We currently have exciting opportunities for Consultants, Senior Consultant, Managers, Associate Directors and Directors across our Management Consulting division.
Customer and Operations Advisory
Our Customer and Operations Service Group helps companies improve customer experience and enhance their operations. We provide a variety of services to our clients, including Customer Experience Transformation, Operational Excellence, Supply Chain Management, Service Delivery Transformation, Business Process Management and Enterprise Performance Management.
Finance Advisory
Our Finance Advisory team offers an extensive range of services to support the optimal performance of finance functions. Our experts strive to ensure clients are able to operate as efficiently and effectively as possible to support their business to drive profitability and successfully achieve strategic objectives, in line with regulations and string governance principles.
Workforce & HR Advisory
To address the needs of the evolving HR landscape, our Workforce & HR Advisory team offers key services to ensure our client's businesses are agile and adaptable. These offerings include Powered HR Transformation, Job Architecture, Future of HR and Work, Workplace Relations Advisory, Learning and Development and Performance Management Design.
Sourcing & Procurement Advisory
Our Sourcing and Procurement Advisory team supports our clients to design, build and optimise service delivery models for corporate services that enable the achievement of their strategic objectives such as customer satisfaction, productivity, cost reduction and or quality improvement. These models can include shared / Global services or the sourcing of services from third parties.
Policy, Economy & Public Impact
Our clients lead transformation in the systems and services most important to Australia and Australians. Our Policy, Program and Evaluations team help them tackle the complex issued and problems in a time of unprecedented disruption. We deliver public impact that is positive and enduring through learning from the past, planning for and delivering better futures and making decisions in the present.
Transformation Delivery
Our Transformation Delivery team helps clients transform in a meaningful and sustainable way by providing transformation and program management leadership and insights. We work closely with our colleagues across Consulting and the broader firm to deliver transformation for our clients. We manage the transformation program and projects using our proven techniques, processes, and enabling technologies.
How are you extraordinary?
- You are a people-person with a passion for navigating complexity with clients, helping them improve their performance with strategy and technology and driving business led transformation projects
- You have a can-do attitude and are always seeking creative solutions to problems with the help of the right technical tools and a supportive team
- You are a project management pro, with a love of big-picture thinking and the skills to see projects from beginning to end; such as establishing project details, performance measurement baselines, key milestones, work breakdown structures, and resource planning
- You are tuned in to business development opportunities, with confidence creating effective sales material including proposals, case studies, and other sector-specific material.
At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:
Customer and Operations Advisory
- Experience or exposure to the practical application of continuous improvement methodologies such as Lean, Six Sigma, TPS, Systems Thinking, TQM or MOS
- Expertise in translating business and customer needs into best practice process and operation design requirements, with experience in implementing the designs within core and enabling processes.
- An understanding of the concepts of customer journeys and personas and how they play into creating innovative, market leading experiences
- Experience in the use of design thinking as well as structured thinking to develop creative ideas for implementation
- Excellence mindset with the ability to drive process, operational or organisational improvements
- An understanding of CRM tools, customer analytics and/or other data management to drive insights for customer management strategies and improvement initiatives.
- Experience in Financial transformation, shared services and outsourcing with a deep understanding of enterprise resource planning (ERP) implementation, management and budgeting
- Expertise in finance technology implementation, data and analytics, and process improvement.
- Experience in providing support and guidance on organisational design, workforce planning, culture, corporate affairs, stakeholder engagement, leadership capability development, HR optimisation and/or workplace relations
- Experience in leading projects or streams in transformational environments, which include managing various stakeholders, ensuring a clear alignment of reform activities and deliverable outcomes.
- Deep understanding of HR legislation and strategy to apply technical expertise and operational best practice to client problems
- Actively participating in knowledge sharing opportunities, as well as internal and client facing culture building activities
- Developing thought leadership for internal/external publication
- Experience in the Sourcing of technology services, ideally gained within a consulting environment or outsourcing environment
- An understanding of the sourcing lifecycle combined with a good understanding of the Australian sourcing market, Tier 1 and Tier 2 service providers and trends reflecting legacy & disruptive technology changes
- Experience in developing service delivery strategies, developing and running end-to-end sourcing selection processes (RFP's), negotiation of service agreements, providing transition support, as well as vendor management and due diligence.
- Experience/knowledge in technology enabled transformation programs (e.g. EAM or ERP programs), energy transition or customer digital transformations is highly beneficial
- Knowledge in delivering programs using either Prince2/MSP and Scrum/SAFe methodologies (or equivalent)
- Proven experience in helping organisations to design and establish portfolio/program/project management functions and underlying capabilities.