Sales & Customer Service Coordinator
Belgravia Leisure
- Miller, NSW
- Permanent
- Full-time
- Great career paths and development with an entrepreneurial organisation
- Opportunity to make a real difference to our community
- Full Time position with FREE Facility access
- Certificate Level II in First Aid
- Current Working with Children Check
- Current National Police Check
- Current CPR
- Ability to work independently and in a team environment
- Passion for customer service
- Sound interpersonal and communication skills
- Excellent organisational skills
- Cash Handling and sales experience
- Experience with a computer based point of sale system
- Similar experience in a fast paced, multi-faceted customer service role
- Provide excellent customer service to all customers, both in person and over the telephone by responding to customers' needs or concerns and ensure the quality of service meets agreed customer service standards
- Recruitment and induction of new, quality staff as directed by the Centre Manager.
- Ensure customer service staff are well informed and have a sound knowledge of the Centre's services and programs.
- Ensure that daily cash handling records using Point of Sale (POS) systems are accurate and reflect all transactions done during a day
- Use a variety of marketing methods to promote the centre and its services in order to consolidate and increase patronage and membership base Respond to community requests for bookings