HR Service Specialist - AP

Rockwell Automation

  • Hawthorn, VIC
  • Permanent
  • Full-time
  • 1 month ago
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!Job DescriptionWhen you join Rockwell Automation you become part of a diverse, inclusive and global community with experience with innovation and a place where you can partner with great minds and inspiring people.We know our employees are important to our success and future. You will develop a rewarding career is a top priority because when you succeed, we succeed.You will be reporting to Lead HRSC, AP.Your Responsibilities:
  • You will Receive, routes, resolve, and close all RA HR inquiries within their specialty or assignment. Specialist areas could include: hiring and onboarding, employee data changes, leave of absence administration, accommodation requests, employee separations, global mobility transactions, and local benefit or payroll support.
  • You will provide data entry support when employees are unable to complete activities through the self-service portal in Workday.
  • Handle escalated requests and provides a proper solution by analyzing the problem, the impact on the customer and advising on any appropriate actions.
  • You will collaborate with appropriate HRSC leadership/staff, COE, HRBP or third parties to resolve complex inquiries or transactions.
  • You will use Workday Help tool to capture, track, and follow-up on inquiries; entries used to monitor Measurement trends, track performance, provide feedback, and improve quality.
  • You will perform specific Local Procedures as Onboarding, Offboarding, Benefits Enrollment, Audits (if region requires)
  • Maintain employee documentation (personnel file creation, retention, and deletion)
  • Identify process improvement projects to enhance customer experience.
The Essentials - You Will Have:
  • You have Diploma or Degree in Human Resources or business related courses.
You will have at least 3 years of relevant experience.The Preferred - You Might Also Have:
  • You will participate in system testing and identification of system and user interface issues; provide feedback to HRSC leadership.
  • You will educate employees and managers on HR resources available to them and encourage the use self-service tools.
  • You will provide consultation on integrating new acquisitions into our standard HR practices and systems.
  • Complete in partnership with HRBPs/HRGs on business reorganizations to ensure organizational structures are accurate.
What We Offer:Our benefits package includes …
  • Comprehensive mindfulness programs with a premium membership to Calm
  • Volunteer Paid Time off available after 6 months of employment for eligible employees
  • Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
  • Employee Assistance Program
  • Personalized wellbeing programs through our OnTrack program
  • On-demand digital course library for professional development
... and other local benefits!At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.#LI-Hybrid, #LI-LJ1Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Rockwell Automation