
Risk Analyst, Incidents
- Melbourne, VIC
- Permanent
- Full-time
- Collaborate with incident owners to conduct initial investigations, gathering the necessary information to assess the nature and impact of incidents, ensuring informed decisions are made for effective management and resolution.
- Perform root cause analysis and identify opportunities for process or control improvements where applicable.
- Assist the business in identifying and developing sustainable, commercially viable solutions to prevent future incidents.
- Monitor incidents proactively, ensuring they are managed effectively, and all key activities are completed on time and to the required standard.
- Maintain the integrity of incident and breach reporting data to support accurate reporting and generate insights that improve decision-making.
- 3+ years' experience in operations, Risk or Compliance preferably in financial services.
- Superannuation experience highly advantageous
- Experience in incident, breach and/or fraud management highly desirable including the use of GRC technologies
- Working knowledge of risk and compliance frameworks including incident and breach management.
- Good understanding of controls management practices including root cause analysis.
- RG146 desired
- Critical thinker with strong analytical and problem-solving skills. Including having a structured approach to problem solving and being able to communicate complex factual scenarios in an easily digestible manner.
- Strong written and oral communication/ interpersonal skills with the ability to present ideas, perspectives, and issues to a range of audiences including non-risk colleagues, 2nd line colleagues and senior stakeholders.
- Excellent stakeholder engagement and management skills with the ability to build and maintain relationships.