Assistant Director of Sales
Hilton
- Sydney, NSW
- Permanent
- Full-time
- Support leadership of the team in line with Hilton’s global Promise to our Team Members – in absence of Director of Sales, take leadership responsibility for team.
- Develop talent within the team and continue to grow the team’s overall competencies.
- Address performance challenges in a supportive, timely and decisive manner.
- Support recruitment and selection of the Sales and Groups team.
- Support in the design of the hotel business strategy.
- Collaborate with and support commercial leadership team to achieve relevant key indicators.
- Actively promote the hotel and support by providing advice, support, and training to Front Desk and F&B team members.
- Fully contribute to and drive the design of hotel business strategy.
- Acquire, develop and grow key accounts.
- Develop relationship and coordinate activity plans with all relevant global/regional sales offices.
- Ensure that measurement systems are in place to track the production of all targeted accounts.
- Ensure attendance at all major travel shows and client events.
- Support commercial leadership team when establishing strategies and procedures.
- Support analysis of competitors’ activities and pricing strategy, and fair market share.
- Assist Director of Sales in producing the budgets and forecasts, and review of expenses.
- Maximise the use of systems and maintain accuracy of all reservations and other data.
- Maintain up to date knowledge of uses/applications of all sales and revenue management systems.
- Undertake all reviews of standards & procedures as necessary.
- Work within all pre-set budgetary limits.
- Comply with all company policies.
- Comply with all systems and procedures as laid down by the Commercial Director and Hilton Worldwide.
- Ensure Hilton Brand Service standards are consistently met and practiced by all team members.
- Any other duties assigned by the Commercial Director
- A team leader, with a passion for customer service and commercial results.
- Self-motivated and able to work effectively without constant supervision.
- Creates an environment of learning, enjoyment and involvement where the team freely contribute.
- Outstanding team player.
- Strong commercial acumen, with experience in drafting and managing budgets/revenue proposals; analysing and forecasting results/market segments and rates
- A demonstrated ability to conduct detailed analytics of revenue and propose strategies to address any concerns
- Minimum three years’ experience in a similar role and tertiary qualifications.
- Previous experience in event sales/management, with innovative sales initiatives delivery techniques.
- Strong selling and lead management skills, and an understanding of closing the sale.
- Demonstrated attention to detail, while multi-tasking and delivering work on time.
- Ability to meet and conduct effective site inspections of the Hotel and facilities.
- Ability to work productively despite multiple interruptions.
- Exceptional stake holder management skills to manage multiple stakeholder expectations.
- Culturally aware and flexible.
- A high level of interpersonal skills in both oral and written communication.
- Committed to delivering a high level of customer service.
- Excellent grooming standards.
- Excellent planning and organising skills.
- Ability to travel at varying times.
- Committed to personal development.
- Flexibility so you can Thrive and make space for what matters most.
- Hybrid working arrangements.
- Competitive industry wage with Sales Incentive Plan and additional annual leave benefits.
- Laptop and mobile provided.
- A monthly dry cleaning allowance for your business wardrobe.
- Free team member meals served fresh daily.
- Access to over 3000 free online learning courses via Hilton University. These include multi-leadership development platforms including LinkedIn Learning, Ted Talks, Harvard Management Mentor, internal and external leadership development and commercial acumen courses.
- Food & Beverage discounts (up to 50%) so you don't just stay when you travel but also enjoy dining experiences.
- 100 discounted travel nights per year for you, your friends or family to enjoy at any of our 7000+ hotels located in 122 countries and territories around the world.
- Working alongside an experienced and dynamic leadership team in our flagship property, this role provides an exceptional opportunity for growth and Hilton career progression.