Customer Support Representative - Construction Equipment
Hitachi Construction Machinery
- Mackay, QLD
- Permanent
- Full-time
- A competitive and rewarding salary package inclusive of Super & Company Biannual Bonuses
- Fully maintained company vehicle + Personal laptop + work mobile
- Exclusive staff discounts on Medibank Health Cover and a range of other in-house products and services
- End to end, OEM level training to ensure you are well equipped to perform your best
- Real opportunities for personal development within a world class, dynamic company
- A supportive management team which values your input in finding new and innovative ways of achieving success
- Be a key member and driving force in leading OEM which genuinely ensures everyone is happy and safe at work!
- Provide holistic OEM customer and technical support for our valued customers
- Manage an existing network of customers and source new customers to grow our business
- Promoting parts and service sales solutions to achieve company budgeted sales targets
- Working to a customer call cycle and actively building parts & service quotes tailored to customers' needs
- Reporting of activity, prospects, sales opportunities and competitor activity
- Attendance at customer site meetings as required to resolve technical issues
- Provide fluent customer relationship management, and a positive customer experience
- Technical understanding of earth moving and construction equipment
- Demonstrated success in a similar role
- Be self-motivated and be able to build long term relationships
- Excellent administration, communication and interpersonal skills
- The ability to travel as required within your region
- Trade Qualification in Mechanical or Electrical discipline required