Admin and Office Support Officer

Swan Hill, VIC
$37.36 per hour
Temporary
Full-time

2 months ago

Mandatory: Australian Citizenship required to work within Federal Government.About the company:This leading Federal government agency supports Australian’s in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. We have multiple vacancies across regional Victoria, and this is a great opportunity for an experienced Reception/Administration candidate to join this busy team for a temporary assignment until the end of December 2025.About the role:

Providing counter/reception support for the local office including customer enquiries in the self-help kiosks and online support.
Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.
Managing the team shared email inbox, appointments and telephone enquiries.
Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
Undertaking research and investigation activities and preparing associated reports and correspondence.
Undertaking a range of data entry activities and ensuring follow up is completed.

About you:

You will have previous experience working in a reception or face to face customer service environment
You will have ability to work in a team
You will have strong communication and customer service skills
You will have ability to manage conflict and difficult/sensitive conversations
You will have Microsoft Suite skills (Excel, Word, Outlook, Teams)
You will have ability to use initiative and work independently
You will have ability to learn new systems and processes

Benefits:

ASAP Start (pending Federal Police Clearance)
Temporary casual assignment until 31st December 2025
Full time hours Monday to Friday
$37.36 per hour + Super
Multiple Locations in Victoria: Colac, Swan Hill, Traralgon, and Horsham

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusionPlease note the successful candidate for this role must hold Australian Citizenship, and willing to complete a Federal Police Check.Please click ‘APPLY” to upload your details and resume to be considered for this role.Applications close on the 19h June 2025Share this jobInterested in this job?Save JobCreate as alertSimilar JobsSCHEMA MARKUP ( This text will only show on the editor. )Part of RGF Staffing ANZ, Chandler Macleod, We Get People.sRecruitment ServicesOur IndustriesChandler Macleod acknowledges the Traditional Owners of Country. We pay our respects to the Aboriginal and Torres Strait Islander cultures, and to elders past and present, whose land we stand upon today.© Chandler Macleod 2025 All rights reservedSite Configuration::: Edit Site Configuration Preview Upload Dialog Preview Loading Dialog Preview Alert Dialog Preview Toast Message

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