Regional Lead, Professional Services - APAC

Brisbane, QLD
Permanent
Full-time

6 days ago

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.Why join Coupa?🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.Learn more on blog and hear from our employees about their experiences working at Coupa.The Impact of a Regional Lead, Professional Services - APAC at Coupa:We're looking for a proven leader to shape and grow Coupa's Professional Services footprint across Asia-Pacific. As the APAC Regional Lead, you'll be the region's top services voice-driving delivery excellence, customer impact, and partner success. You'll lead sales support, project portfolio management, resource planning, and partner engagement, while working shoulder-to-shoulder with global delivery, product, and go-to-market teams to scale our presence and performance.What You'll Do:

Support APAC Services Sales Opportunities: In partnership with services sales reps, suport discovery, scoping, and positioning of Coupa expertise to win high-value direct, co-delivery and expert service deals.
Manage the Project Portfolio: Oversee all projects in the APAC region, ensuring successful delivery, resolving escalations, and serving as an executive sponsor for key implementations.
Direct Resource Planning: Align regional resource needs with delivery leadership, balancing short-term requirements with strategic headcount growth and optimizing partner utilization.
Build Partner Relationships: Own and sustain strong services partnerships through regular engagement, ensuring partner performance meets Coupa's standards.
Champion APAC Services: Represent the function at a high level across the region, drive the adoption of global initiatives, and ultimately be accountable for services revenue targets.

What You Will Bring to Coupa:

Extensive Leadership Experience: A minimum of 10 years of experience in consulting and services leadership, preferably within the enterprise SaaS or spend management domains.
Strong Business Acumen: A proven business development mindset with experience in pre-sales, solution scoping, and driving growth in both direct and partner-led environments.
Exceptional Communication: The ability to influence and operate effectively in a global, matrixed organization with exceptional communication and stakeholder management skills, especially at the executive level.
Project Delivery Expertise: A deep understanding of project delivery methodologies and customer success principles.
Adaptability: A comfort with ambiguity and the ability to drive clarity and alignment across diverse teams while being willing to travel regionally and globally.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.Please be advised that inquiries or resumes from recruiters will not be accepted.By submitting your application, you acknowledge that you have read and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

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