About UsG'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.The beautiful seaside town of Eden sits just 25 minutes south of Merimbula.Discovery Parks Eden, is a large park boasting a stunning beach side location. Accommodation options include large family cabins, fully equipped deluxe and superior cabins, ensuite and powered sites. The lovely pool and new waterpark, jumping pillow and pump track make this park a firm favourite for our holidaying guests.The RoleWe are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to:
Providing a high standard of customer service
Processing guest check-ins and outs
Accurately using the park booking system to make reservations and manage accounts
Coordinate with the Housekeeping team to track readiness of accommodation
Supply guests information regarding property and local areas of interest
Completing the day-to-day office administration
Maintain excellent relationships with the park teams, residents and guests
What we look forTo be successful in this role you will have:
Previous Front Office experience within the hospitality industry
Passionate about delivering exceptional Guest experience
Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System
Excellent communication and interpersonal skills.
Ability to handle cash transactions accurately.
Strong organizational skills and attention to detail.
Enthusiastic and positive attitude.
Flexibility to work weekends, public holidays, and evenings as needed.
Current drivers licence essential
Benefits to You
Discounted accommodation at over 300 G'day Group holiday parks nationally.
Discounts with our G'day Rewards Partners
Service recognition awards
Access to Employee Assistance Program
Internal promotions and opportunities
How to ApplyAre you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW!Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state may be required.This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.
