Shangri-La BoracayLocated in the country's premier beach destination, Shangri-La's Boracay Resort and Spa is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beach front; and a thriving ecosystem of diverse flora and fauna. Within the resort, guests may find a tranquil escape in Chi, The Spa.DUTIESThe Service Manager - Telephone / Guest Service Center provides day-to-day supervision, direction and leadership to all staff in accordance with the objectives, performance and quality standards established by Shangri-La Hotels and Resorts and the hotel. Ensures that the communication system of the hotel is well maintained and guest communication are handled politely and efficiently.REQUIREMENTS
Experienced in an International Hotel with a similar capacity.
Graduate of Hospitality Management, International Hospitality Management or any related course.
Oral and Written Fluency in English
Must be guest-oriented, an eye for details and flexible.
***Compensation and Benefits: Local Package is offered.
