Field Service Fitter
- Brisbane, QLD
- Permanent
- Full-time
- Provide maximum satisfaction to our customers by ensuring all maintenance and repairs are carried out to the highest possible standard
- Research and consult the correct and latest service information systems for specific procedures, instructions and specifications
- Take all reasonable steps to ensure that assigned tasks are free of faulty workmanship assuring quality in the finished product
- Ensure repairs are carried out using the appropriate control guidelines to ensure that rework jobs do not occur
- Ensure all assigned tasks are completed within required target times
- Ensure that the customer is part of the decision process on large dollar value item repair or replacement and is kept informed of all matters in relations to the job, including job progress
- Support the sale of genuine parts, and when requested, give guidance and advice to the customer on supply of genuine parts
- A competitive hourly rate and competency-based pay increases
- Field Service Allowance!
- Employee discounts, rewards, and incentive programs
- Income protection insurance
- Dedicated programs and utilities to support your physical, mental, and financial health, such as our EAP, free health checks, and discounted private health insurance
- Opportunities for training, mentorship, and career development specific to your role
- A supportive, diverse, and inclusive team spread across Australia and internationally
- Relevant Trade qualifications in diesel fitting or similar
- White card and C class drivers licence required
- Physically fit to pass a Pre-Employment Medical + D&A Screening
- Previous experience on CAT machinery & CAT diagnostic systems is desirable
- Well-developed communication and customer service skills
- The ability to work autonomously and as a team as required
- Demonstrated and proven ability with desktop computers and devices
- Commitment to a high level of workplace health and safety