
General Manager Client Solutions
- South Melbourne, VIC
- Permanent
- Full-time
- Lead the preparation of accurate and competitive cost estimates for cleaning, hygiene, and property services tenders across multiple sectors.
- Analyse tender documents, plans, and specifications to determine scope of works and resource requirements.
- Develop labour models and staffing rosters in line with relevant modern awards and legislation.
- Liaise with partners and suppliers to source competitive quotations and validate cost inputs.
- Identify risks, exclusions, and opportunities in each bid and communicate these effectively.
- Collaborate with internal stakeholders to design innovative and efficient service delivery models.
- Contribute to bid writing by providing clear and compelling methodology, assumptions, and pricing rationale.
- Participate in client briefings, site inspections, and post-tender negotiations where required.
- Maintain up-to-date knowledge of market rates, industry benchmarks, and innovative technologies.
- Support continuous improvement.
- Degree qualified in accounting, finance, business management or similar.
- Minimum five years commercial pricing experience in a B2B environment such as cleaning, property services, construction, security, nursing or similar.
- An understanding of labour driven price modelling and award interpretation.
- Strong financial acumen and advanced excel skills.
- Excellent communication skills—both written and verbal.
- A track record of leading successful bids.
- High-level strategic and commercial reasoning.
- Join a values-driven organisation committed to innovation, sustainability, and Indigenous engagement, where your expertise truly makes a difference.
- Enjoy autonomy and trust, with the freedom to design accurate, competitive pricing solutions using your expertise—no micromanagement, just support and collaboration.
- Work across the end-to-end estimation function and expand your strategic impact beyond traditional estimating responsibilities.
- Work with a focused team with the capability, experience, and drive of a much larger operation.
- A brand-new office location in South Melbourne precinct, offering vibrant cafés and eateries, excellent transport links and a thriving business community.