Duty Manager (Part-Time)
Accor
- Palm Cove, QLD
- Permanent
- Part-time
- Supervise daily hotel operations to ensure exceptional guest satisfaction and smooth functioning of all departments
- Lead and motivate a team of staff members, providing guidance and support to maintain high service standards
- Oversee guest check-in/check-out processes, resolving any guest concerns or issues promptly and effectively
- Collaborate with department heads to optimize hotel efficiency, from housekeeping to food and beverage services
- Ensure compliance with hotel policies, procedures, and safety regulations to create a secure and welcoming environment for guests and staff alike
- Previous experience in a supervisory or managerial role within the hospitality industry
- Exceptional communication and leadership skills
- Strong problem-solving abilities with a customer-focused approach
- Knowledge of hotel operations and guest service best practices