Housekeeping Supervisor - Rockhampton

Rockhampton, QLD
Permanent
Full-time

1 month ago

About UsG'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.Discovery Parks Rockhampton is a large 10-acre property offering guests a full range of fully equipped cabins, powered sites and fantastic facilities that make it a popular destination year-round.The RoleWe're looking for a dedicated and enthusiastic person to join our Rockhampton team as a Casual Housekeeping Supervisor.In partnership with park management, you'll lead the housekeeping team and be responsible for maintaining the highest standards of room cleanliness in line with the Discovery Parks brand.Your responsibilities will include (but are not limited to):

Housekeeping Operations - Coordinating cleaning schedules and staff rosters
Team Supervision - Overseeing performance, supporting staff development, and assisting with recruitment
Stock Control - Monitoring inventory levels and ensuring timely ordering of supplies
Customer Service - Leading by example to ensure all staff deliver exceptional guest service and handle enquiries efficiently
Cleaning Duties - Supporting the team in cleaning cabins, common areas, and amenities as required

What we're looking forThe ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for creating a clean and comfortable environment for our guests.

Previous experience in a Housekeeping Supervisor role is essential
Strong knowledge of cleaning techniques, equipment, and safety standards.
Excellent leadership, communication, and organizational skills.
Ability to work independently and make decisions based on priorities and guest needs.
Proficient in Microsoft Office and housekeeping management software.
Strong attention to detail and problem-solving abilities.
Flexibility to work various shifts, including weekends and holidays, as required.
A current valid driver's license is essential

Benefits to you

Competitive pay rates
Discounted accommodation at over 300 G'day Group holiday parks nationally.
Discounts with our G'day Rewards Partners
Service recognition awards
Access to Employee Assistance Program
Internal promotions and opportunities

Are you meticulous, organized, and passionate about creating a clean and comfortable environment for guests? APPLY NOW!Before receiving a job offer, candidates must consent to a Federal Police Clearance for criminal records. Additionally, a valid Working with Children's Check specific to the state may be required.This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.The G'day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.

Discovery Parks

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