Supply & Resource Planner (S&OP), Supply Chain AU
- Melbourne, VIC
- Permanent
- Full-time
Here's an expanded version with more detailed responsibilities, maintaining Amazon's action-oriented and ownership-focused style:Key Responsibilities for (S&OP - Planning Flexibility):Labor Planning & Execution
- Own end-to-end execution of labor planning mechanisms, developing comprehensive input/output reporting and analytics to drive operational excellence and cost efficiency
- Implement data-driven decision-making processes to optimize workforce utilization and productivity metrics
- Design and maintain scalable labor planning tools that adapt to seasonal variations and business growth in line with topology, operations capability and FC capacity
- Partner with Operations NTP STL and cross-functional teams to deliver results against planning initiatives while maintaining the highest standards of execution
- Drive accountability through clear communication of performance expectations and metrics
- Develop and implement best practices that can be scaled across multiple sites and operations
- Lead capacity optimization by leveraging Dynamic Capacity Models to proactively identify constraints and drive resolution of operational and mechanical bottlenecks
- Create and maintain capacity forecasting models that account for volume fluctuations, seasonal peaks, and growth projections
- Establish early warning systems to identify potential capacity issues before they impact operations
- Drive large-scale Throughput Improvement Projects (TIP) focused on enhancing network topology efficiency and operational performance
- Lead root cause analysis to identify improvement opportunities and develop action plans
- Design and implement pilot programs to test new operational concepts and processes
- Measure and report on project outcomes, ensuring alignment with business objectives
- Develop and implement strategic initiatives including:
- Advanced workforce modeling and strategic staffing frameworks
- Innovative labor pool optimization strategies
- Infrastructure enhancement projects to support future growth
- Create business cases and ROI analyses for proposed initiatives
- Monitor and report on initiative progress, adjusting strategies as needed
- Build and maintain strong partnerships with upstream/downstream stakeholders while serving as the primary liaison between regional operations, EF, MM & LM teams
- Facilitate regular cross-functional meetings to ensure alignment and remove barriers to execution
- Develop and maintain effective communication channels to share performance metrics and project updates
- Create executive-level presentations and reports to communicate strategic initiatives and results
- Identify and implement process improvements that drive operational efficiency
- Stay current with industry best practices and emerging technologies
- Mentor team members and share knowledge across the organization
- Drive innovation through experimentation and calculated risk-taking
- Develop and track KPIs that measure the effectiveness of planning initiatives
- Create detailed performance reports and analytics dashboards
- Identify trends and patterns that impact operational performance
- Provide data-driven recommendations for performance improvement
The broad mission of the S&OP team is to align and optimize the FC network plan for labor and capacity constraints, ideal placement and buy volumes, plan accuracy, and improve tools to automate the planning process. Each week S&OP provide an accurate short to medium term aggregate fulfillment plan (up to 13 weeks) for the AU Amazon fulfillment network. The plan reflects the projected fulfillment needs of the Retail/FBA teams and partners, and includes all inbound and outbound flows across the network. The FC leadership uses this plan in making decisions on full-time and temporary labor as well as in supporting other decisions within the FCs. Also, multiple teams in AU Supply Chain and Transportation organization consume our plan to make critical weekly decisions. The plan also serves as the basis for storage and throughput planning during peak periods. Each published plan should satisfy the best given conditions of labor, storage and throughput capacity requirements of the network while minimizing the total cost to serve customer.A day in the life
Work backwards from our customers - Consumers, FC, Transportation Network to work out their pain points resulting from Forecast Variances. Understand and analyze root causes and influence stakeholders by connecting across the organization to put in corrective actions to improve upon daily and weekly plans in line with business strategy. Being dynamic and having bias for action is a must.About the team
Team members are key facilitators across functions to meet Speed, Volume & Cost Goals for the organization. Hence, keeping stakeholders at front of mind at all times is a key principle within this Team. Balancing priorities is a must, however, being thorough, following up and closing the loop with stakeholders on actions, priorities, trade-offs, escalations and effectiveness is key. When problem solving we bring related programs together, spent time to analyze and root cause collectively and define follow up actions, align on responsibilities and take actions in line with our bandwidth. Passionate but empathetic describes S&OP Team.BASIC QUALIFICATIONS- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- Bachelor's degree
- Experience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experienceAcknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.