General Manager – Luxury Facility
- Brisbane, QLD
- Permanent
- Full-time
- Lead the delivery of an exceptional, five-star member and guest experience across all touch points.
- Oversee daily operations, aligning performance with the highest standards of service and presentation.
- Achieve ambitious sales, growth, retention, and revenue targets.
- Build, mentor, and inspire a high-performing team to deliver excellence at every level.
- Drive premium marketing, events, and promotional initiatives that elevate the facility’s brand and reputation.
- Maintain world-class standards in service, compliance, and safety.
- Manage budgets effectively, ensuring financial targets are met.
- Experienced in senior or regional management, ideally within high-end facilities, hospitality, health, or leisure.
- A proven leader with strong commercial acumen and a track record of achieving and exceeding financial goals.
- Skilled at building strong, collaborative teams and delivering outstanding customer service.
- Polished, professional, and confident with excellent communication and relationship-building skills.
- Passionate about health, fitness, and wellness, with the ability to inspire both teams and members.
- Holds a current CPR & First Aid Certificate (or willingness to obtain).
- Business-related tertiary qualifications are desirable.