D365 CE Platform Manager
Nuvei
- Sydney, NSW
- Permanent
- Full-time
- Lead the design, configuration, and implementation of Dynamics 365 solutions to meet client requirements.
- Gather and analyze business requirements, translating them into functional specifications and solution designs.
- Collaborate with clients to understand their business processes and objectives, providing expert guidance on best practices and solution options.
- Configure D365 modules such as Sales, Customer Service, Marketing, and Field Service to align with client needs.
- Customize D365 using Power Platform tools such as Power Automate, Power Apps, and Power BI.
- Conduct system testing, user acceptance testing, and post-implementation support to ensure successful project delivery and client satisfaction.
- Provide mentorship and guidance to junior consultants, sharing knowledge and best practices to foster professional development within the team.
- Stay current on industry trends, product updates, and emerging technologies related to Dynamics 365.
- Communication and stakeholder management: Effective communication skills are crucial in conveying complex technical concepts to both technical and non-technical stakeholders.
- Leadership and team collaboration. You will often lead project teams, coordinating and collaborating with developers, consultants, and other stakeholders
- Minimum of 4 years of experience working with Dynamics 365 (D365) in a consulting capacity.
- Extensive knowledge of D365 modules, including Sales, Customer Service, Marketing, and Field Service.
- Proven experience leading D365 implementation projects from discovery to post-implementation support.
- Strong understanding of business processes across various industries, with the ability to translate business requirements into technical solutions.
- Excellent communication and interpersonal skills, with the ability to effectively interact with clients and internal stakeholders at all levels.
- Relevant Microsoft certifications such as Microsoft Certified: Dynamics 365 Functional Consultant Associate or equivalent.
- Experience with Power Platform tools (Power Automate, Power Apps, Power BI) is a plus.
- Experience working in a team with a focus on customer satisfaction
- Ability to interface with client and engagement teams at the appropriate level
- Strong interpersonal and communication skills (written and verbal)
- Strong prioritisation and organisational skills
- Good research/assessment skills
- Flexible working arrangements, with the possibility of remote work and flexible hours to maintain work-life balance.
- A dynamic, inclusive, and supportive work environment that fosters collaboration, innovation, and creativity.
- Opportunities for career advancement and growth, with a strong focus on internal promotions and employee development.
- Employee recognition and reward programs, acknowledging outstanding performance and contributions to the company.
- By joining our organisation, you will be part of a forward-thinking team that values your expertise and is committed to your personal and professional growth.