Service Delivery Supervisor - CMP

Downer Group

  • Sydney, NSW
  • Permanent
  • Full-time
  • 1 month ago
Job Category: Services and Asset Management DeliveryJob Description:We currently have an opportunity for a Service Delivery Supervisor. Join our Government and Integrated Facilities Management team and play a key role in delivering programmed work orders and managing work priorities in the Inner City area. Reporting to the Team Leader, you'll help deliver high-quality outcomes that support our essential services.What You'll DoThis role offers a broad scope, with key responsibilities including:
  • Schedule Programmed Works, travelling to properties to validate scopes submitted by our client, identifying any variations.
  • Undertake works in progress and safety inspections based on activities and trends.
  • Ensure all information relating to each work order is accurately captured within management system and all relevant systems.
  • Build and maintain very strong relationships with customers.
  • Complete pre, mid and post work inspections for each work order, ensuring progress of these inspections are recorded within the system with relevant documentation.
What You'll Bring
  • High School Certificate, Mechanical or Electrical, or relevant Trade Certificate and driver's licence.
  • Must own vehicle as a requirement to travel within the region and conduct site visits.
  • Strong stakeholder management experience, internal and external and have managed subcontractors within a construction project environment.
  • Skilled in handling high-volume work orders with strong administrative abilities to ensure accurate job management in the system.
  • Customer relations management.
More than anything, you'll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.Why Downer?At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.What It Means to Belong at DownerWe're proud of our high-performance culture and commitment to diversity, offering:
  • Training and development to support and diversify your career.
  • With 30% of vacancies filled internally you'll find real opportunities to advance your career.
  • Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.
  • Employee Assistance Program: professional support for you and your family when you need it most.
Downer Group is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all backgrounds, including First Nations people and those from culturally and linguistically diverse communities.About Us: At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.About the Team: Social Infrastructure & Citizen Services delivers the critical thinking, building, maintenance and sustainment behind Australia and New Zealand's essential public assets, facilities and community services. The communities we serve are at the heart of our operations. Be it through facilities management of critical public assets, precinct upgrades, new energy solutions or professional and technical advisory. We run places of healthcare and education, custodial facilities, we manage customer data centres and critical systems, we take asset management risk over 25 years through our portfolio of Public Private Partnership (PPP) contracts, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces.

Downer Group