Senior Manager Customer Relationships
Pexa
- Melbourne, VIC
- Permanent
- Full-time
- Spearhead customer engagement strategies to foster loyalty and market share.
- Develop and maintain strategic partnerships, anticipating and addressing customer needs.
- Lead, inspire, and develop a high-performing customer relationships team.
- Drive revenue and growth by implementing innovative market and customer strategies.
- Represent PEXA's values and brand through various engagement channels.
- Manage key accounts, ensuring exceptional service and relationship maintenance.
- Collaborate across teams for cohesive customer experiences and issue resolution.
- Proven leadership with a knack for managing diverse teams.
- Deep understanding of the Property Legal Services Sector, preferably conveyancing.
- Strong strategic planning, account management, and change management skills.
- Excellent communication, problem-solving, and analytical abilities.
- Capacity to influence, negotiate, and foster business growth.
- Valid driver's license with willingness to travel as needed.
- Flexibility is in our DNA, with no set office days - work from any location in Australia
- Your holistic wellbeing is important to us. Enjoy meditation, yoga, boxing classes and a wellness day each month to recharge!
- We know that work is just one aspect of your life. That's why we offer up to 12 weeks 'workcation' for you to extend personal travel time and work remotely
- Take the opportunity to purchase up to four weeks additional annual leave per year
- Learn from the best and upskill with PEXA Academy certifications and grow your career